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BRS- Feedback..

 

Your feedback and comments is very important to us as it is used to help us improve the quality of our products and services and to enhance the customer experience with BRS.  All suggestions will be read by our Customer Relations Manager and we will reply to you within 3 working days.

 

Customer Feedback
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Comments / Suggestion

Any information you send us on this form will only be used by Building Renovation Services Ltd web site and  to improve the web site and services, and not for any other purpose or to be passed on to a third party

Your feedback is very precious for us. As part of our commitment to improving client satisfaction and to further our aim of continuous improvement through our quality management system we would be grateful to receive your comments & suggestions about our work.

For all Assistance Please contact on 08444 722 933 or email us on info@ukbrs.co.uk     

Section 1: Information

Contact Name:

Date Work Completed:

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What are your main reasons for using our feedback?:

Email Address

Can we publish your comments/feedback on our web site? Yes No

Section 2: About The Project

Please complete all ten questions:

Poor, Fair, Good, Very good, or Excellent

1. Did our workmanship have the appropriate levels of experience and ability to complete the project satisfactorily?

2. Did we understand your needs and requirements, and the issues facing?

3. Did we respond to your requests promptly and in an appropriate manner?

4. Did you feel that we delivered the level of benefits that we set out in our proposal?

5. Has the project progressed in line with the plans set out in the proposal?

6. Were we effective at bringing new ideas and innovative approaches to your need?

7. How well did we establish, and maintain, working relationships?

8. Did we provide value for our fees?

Section 3: Additional Information

Please complete this optional questions:

Please enter any further comments or suggestions you have. We appreciate the time you have taken to let us know what you think and we will attempt to incorporate appropriate suggestions onto our website & services.

 

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